Public services

The visit unfolds on multiple floors, in multiple interconncted buildings, and sometimes the passage is subtle: you’ll probably enter from the Royal Palace and end up towards the Gardens, passing through the New Wing, where you’ll visit the Savoy Gallery and the Archeological Museum. If you are unsure, please contact customer services.

The map of the various levels of visit, the official app and the audioguide allow you a great autonomy in visiting the Museums.

In some rooms the illumination and temperatures are kept low to protect the works: the ancient colors exposed to direct light fade, and, above all, the humidity and temperature conditions significantly affect the good health of the works of art. We try to maintain a controlled microclimate, even though it is not always easy in historic buildings like ours: therefore, we invite you to resist the temptation to open the windows to enjoy the view; we are working to create panoramic locations that do not conflict with conservation needs. Together we can protect our heritage.

WARDROBE

From Saturday 8 April the wardrobe for visitors is active again.

ROYAL CAFE

Tired? Take a break in the Gardens or at the Royal Cafe, Your ticket is valid all day!
The Cafeteria has the entrance from the Court of Honour of the Royal Palace and is located in the ancient rooms of the Ufficio di Frutteria, a place dedicated to the conservation of fine porcelain since the eighteenth century. The cafeteria offers to visitors a moment of refreshment, also at lunchtime, in a unique and elegant context, among the Savoy collections.
You can organize events in the Cafeteria, discover how.
Timetable:
Like the Musei Reali, the Cafeteria is open from Tuesday to Sunday, 9:00 am – 7:00 pm

MUSEUM SHOP

The Museum Shop is located on the first floor of the New Wing, along the path of the Savoy Gallery.
At our Museum Shop you can also find brief publications about the various sectors, take a look!
Timetable:
10 am – 6:30 pm

BABY PIT STOP

A small quiet and reserved room, located along the visit path of the Archaeological Museum, where mothers can have a space dedicated to breastfeeding and childcare. The room, easily accessible from the Savoy Gallery and the Royal Gardens with an elevator, is set up with a comfortable seat and a changing table, a few steps from the services. The environment is designed to accommodate even the oldest children, in a moment of pause from the visit for the whole family. It houses a small table with two small chairs to rest and colorful mats to sit on and play in front of a large mirror.

TOILETS AND CHANGING TABLES

All floors of the Musei Reali’s visit path are equipped with toilets. The toilets of the Savoy Gallery, the Archaeological Museum, the Royal Library and the Chiablese Hall are accessible for wheelchairs. The toilets in the Court of Honour can be used without the Museum ticket, are on payment and are accessible for wheelchairs. Baby changing tables are located within the toilets of the Royal Armoury and in the -1 floor of the Archeological Museum.

DECKCHAIRS AND STOOLS

Folding stools are available for visitors along the Savoy Gallery’s route. In the Royal Gardens, some deckchairs are available to take a break during the visit at the Museums or at the Royal Gardens.
WI-FI
Currently, the Musei Reali do not have Wi-Fi open to the public. The Royal Library has free Wi-Fi for people who use the study room and who visit the Library.

IN SUPPORT OF THE VISIT

Official App

MRT is the official App of the Musei Reali of Turin, designed and developed by CoopCulture to accompany the visitor before, during and after the visit. It is multilingual (Italian and English, audioguides in Italian, English and French) and free.

Audioguide

In the official App you can pay € 3.99 directly to listen to the complete guide or ask for information at the ticket office.

Kids Audioguide

The voices of kings and queens, warriors, artists and many other real or imaginary characters, tell the rooms, works and archaeological finds of the Musei Reali, revealing meanings, anecdotes and curiosities. Qr codes in the rooms.

Artoo

It is a free app dedicated to children, also available outside the museum, which allows children to explore together with an adult some masterpieces of the Savoy Gallery, sharing their ideas with their peers and with a friendly bear that loves painting.

Mrt Virtual

In the Chapel of the Holy Shroud, the MRT Virtual app collects multimedia content that enriches the rooms with the possibility of accessing additional content and making virtual reality and augmented reality experience. The app can be downloaded for free from the main stores or by framing a QR code on panels and captions that you can find at the beginning of the visit and along the way.

MRT Play

On the first floor of the Savoy Gallery you can play and interact with the paintings through the MRT Play gaming application. Conquer the Savoy Gallery and enjoy an innovative and captivating new experience. The app can be downloaded for free from the main stores or by framing a QR code on panels and captions that you can find at the beginning of the visit and along the way.

HOW TO PLAY

Le opere d’arte della Galleria Sabauda sono presentate in modo formativo, ma in chiave divertente e interattiva, grazie alla realtà aumentata, a mini-giochi, enigmi e stimoli interattivi che coinvolgono l’utente. La struttura del gioco permette all’utente di giocare singolarmente o in squadra, in modo da includere gruppi di visitatori, ma anche singoli utenti.

Per iniziare a giocare è necessario inserire un nome e l’impostazione del livello di difficoltà, si creerà così un profilo utente utile a registrare il punteggio accumulato durante le sfide.

Successivamente, al giocatore è richiesto di scegliere un personaggio avatar con il quale affrontare l’esperienza: sono disponibili sei personaggi, di cui tre appartengono alla storia di Torino, e tre si riferiscono alle professionalità dei Beni Culturali.

La scelta del personaggio influenza lo svolgimento della visita poiché ad ogni personaggio corrisponde una prospettiva di gioco differente. La Clementina, pittrice di corte, un giovane Cavour in veste di paggio e il Duca Carlo Emanuele I seguiranno il visitatore attivando informazioni e indovinelli che narrano la storia della città, della corte Sabauda e dei dipinti esposti in Galleria. La restauratrice, la curatrice e il ricercatore introducono invece alle tecniche di restauro, all’organizzazione museale, ai temi e alle iconografie dei dipinti.

In seguito alla registrazione e alla scelta del personaggio, l’applicazione guiderà l’utente lungo le sale della Galleria Sabauda attraverso la visualizzazione di una mappa interattiva. L’area di gioco è suddivisa in 10 settori da “conquistare”, ognuno caratterizzato da un mini-gioco e da un insieme di indovinelli. Per non trascurare l’aspetto educativo del gioco, in seguito alla scelta del personaggio, viene presentata all’utente una scheda informativa, in modo che il visitatore possa informarsi sulle figure professionali del mondo dei Beni Culturali o sui personaggi storici.

 

Come funziona MRT Play, Conquista la Galleria Sabauda?

All’interno delle sale della Galleria Sabauda, avvicinandosi ai supporti nei pressi dell’opera, il visitatore riceverà sul suo smartphone, un segnale da una delle antenne installate nei pressi di un’opera. Questo segnale permette di partecipare al mini-gioco e quindi di interagire con il dipinto in maniera divertente. I mini-giochi variano di sala in sala e sono stati costruiti in rapporto alla composizione, ai temi e alla struttura di rappresentazione delle opere interessate. Sono presenti sia mini-giochi con meccaniche classiche (sistemi di combinazione e puzzle, ricerca di figure e individuazione delle differenze), sia forme ludiche più complesse, che richiedono il funzionamento dei sensori che caratterizzano i moderni smartphone (operazioni di disegno, scrolling e movimento del telefono, digitazione su schermo touch, etc.).

A ogni avanzamento nel completamento del mini-gioco, saranno fornite informazioni aggiuntive sull’opera.

In base al livello di difficoltà selezionato e alla percentuale di completamento del mini-gioco, il giocatore riceve un punteggio base. Terminata questa fase, nella stessa sala saranno attivati degli indovinelli basati sulle conoscenze acquisite dalla comprensione dei contenuti presentati nella sala e dall’attenzione posta dall’utente durante la visita.

Completato anche l’indovinello, l’area verrà “conquistata”. Il frutto di queste vittorie sarà segnalato nella mappa interattiva, in modo tale da mostrare all’utente l’avanzamento del gioco.

Dopo la conquista di tutte le sale, con la conclusione della visita alla Galleria, il giocatore potrà vedere il proprio punteggio finale e conoscere i migliori punteggi degli altri giocatori inserendosi nella classifica. Non è però obbligatorio terminare tutti i giochi, l’app salverà i risultati degli utenti, che potranno tornare successivamente per terminare tutte le attività disponibili.

Archaeological Gallery

The content along the exhibition path is made accessible to all audiences thanks to the inclusion of special commented captions, tactile contents and audio descriptions, which can be recalled from a smartphone through QR codes on the walls.

  • Showcase of the Assyrian tablets with Pocketart, an app to learn more about the meaning of the exhibited tablets.
  • Live Gallery, video interviews with the protagonists of culture, sport, entrepreneurship and art who answered the question “What do these exhibits mean for you? How do they reflect your passions?” Among the well-known faces:  Corrado Lopresto, one of the world’s greatest collectors of vintage cars and prototypes; the sculptor and artist Fabio Viale; the Olympic fighter Daigoro Timoncini; scholars of Archaeology, History and Anthropology, with whom the themes and findings of the exhibition were commented, opening to unusual perspectives.
  • Accessible Gallery: The entire section of the Archaeological Gallery offers a tactile path with three-dimensional reproductions in relief of some exhibits, with audio descriptions of the rooms and works in accessible language, available via QR code from personal devices in Italian and English.
  • Children’s Gallery: in the Gallery dedicated to the civilizations that flourished in the Mediterranean from Prehistory to the Roman Empire, girls and boys will find the panels of the Children’s Gallery: in each room a question and a QR code to frame, to find news and curiosities, to better understand the past and compare it with our time.

 

BAUADVISOR

For the safekeeping of pets, the bauadvisor service is active by booking directly on the website https://www.bauadvisor.it/