PLAN YOUR VISIT
Ticket office opening hours: From 9 am to 7 pm. Ticket office will close at 6 pm, last entry at 6 pm
ALL-ACCESS TICKET OFFICE
MUSEUM COMPLEX OPENING HOURS
TICKETS AND PRICES
Full price: 15 €
Reduced price: 2 €
available for visitors 18/25-year-old visitors
Free admission available for:
Visitors under the age of 18,
Visitors with disabilities and accompanying caregiver
Teachers with school groups – Tour guides with groups
Staff of the Italian Ministry of Cultural Heritage – owners of an Abbonamento Musei or Torino+Piemonte Card or ICOM Card
The Ministry guidelines for reductions on the admission are available on the website: www.beniculturali.it
HOW TO GET HERE
Trams way and bus:
Stop 472 Castello in Piazza Castello, Stop 423 Duomo – Musei Reali in Via XX Settembre, Stop 204 XI Febbraio in Corso XI Febbraio. For further information please visit:www.gtt.to.it
Porta Nuova station (15-minute walk) From the station cross Corso Vittorio Emanuele II and continue on Via Roma to Piazza Castello
Porta Susa Station (20-minute walk) Exit the station, walk down Via Cernaia, and continue on Via Pietro Micca to Piazza Castello
From the highway exit or the ring road, follow the road signs to the city centre. The Royal Museums are located in a central ZTL (limited traffic area). Cars are not allowed to circulate on Via XX Settembre and Via Pietro Micca, which are reserved for public transportation. Access is also forbidden in Via Po, Piazza Castello and Viale dei Partigiani from 7:30 a.m. to 10:30 a.m. Corso Regina Margherita and Corso San Maurizio have no restrictions. For further information, please visit: google maps
Piazzetta Reale, 1 Torino
In the area, there are:
Roma San Carlo, Piazza Castello, 113 www.gtt.to.it
Santo Stefano parking lot, Via Porta Palatina, 15 www.gtt.to.it
Bikes are to be parked outside the Royal Museums. Outside the Museum, you can park you bike in Piazza San Giovanni, close the entrance to the Royal Palace
The average length of a visit to the Museums is about 2 hours, so it is recommended to purchase your ticket well in advance of the closing time of the museum. In order to overview the spaces and better organize your visit to the Royal Museums, a map of the spaces is available.
The collections of the Royal Museums are vulnerable, so we ask our visitors not to touch the works and not to eat and drink in the exhibition halls.
For the same reason, it is possible to take photographs for personal use in all rooms, but without using flash and tripods. Please contact the Royal Museums firstname.lastname@example.org for photographs for commercial use.
It is not possible to bring animals into the museums, except in the gardens where dogs are allowed only if muzzled and on a leash, and with the exception of accompanying dogs for people with disabilities.
FACILITIES FOR VISITORS
The Cafeteria has its entrance from the Court of Honor of the Royal Palace and is located in the old rooms of the Servizio Frutteria, a place dedicated to the preservation of fine porcelain since the eighteenth century. The Cafeteria offers to the visitors a moment of refreshment, even at lunchtime, in a unique and elegant setting, among the objects of the Savoy collections. It is possible to organize events in the spaces of the Cafeteria.
Contacts: The Cafeteria is open from Tuesday to Sunday from 9 a.m. to 7 p.m.
The Museum Shop is located at the ticket office of the Royal Museums, overlooking the Court of Honor. Hours: 10 a.m. to 7 p.m. just like the museum.
Lockers for free storage of personal items can be found next to the ticket office. The lockers measure: 84 cm x 29.5 cm x 46.5 cm or 41.5 cm x 29.5cm x 46.5 cm. Each locker is equipped with a numbered key that must be returned when collecting one’s belongings. Outside these spaces, you may not deposit your personal items. The Royal Museums Management will not be responsible for them if they are stolen, damaged or lost. Strollers may be deposited in the Cloakroom subject to space availability.
TOILETS AND CHANGING FACILITIES
All floors of the Royal Museums are equipped with toilets. Wheelchairs can access the restrooms in the Sabauda Gallery, Museum of Antiquities, Royal Library, and Chiablese Hall. Chargeable toilets can be found in the Court of Honor: they are wheelchair-accessible and can be used without a Museum ticket. Baby changing facilities are located inside the restrooms on floor 1 of the Sabauda Gallery and floor -1 of the Museum of Antiquities.
DECKCHAIRS AND STOOLS
Folding stools are available for visitors along the itinerary of the Sabauda Gallery. A number of deck chairs are available in the Royal Gardens for taking a break while visiting the Museums or the Royal Gardens.
Currently, the Royal Museums do not have free Wi-fi for visitors. The Royal Library has free Wi-fi for people using the reading room and visiting the Library.
ENTRANCE TO THE ROYAL MUSEUMS
The architectural complex of the Royal Museums is accessible from two entrances, from the Piazzetta Reale and from Piazza San Giovanni, between the Cathedral and the Bell Tower. From both entrances, you can reach the Cafeteria and the Ticket Office, which is equipped with a special platform for the access. One can request the free loan of wheelchairs at the ticket office, when needed. The complex and its accesses are depicted on the space map. All information on activities and visit supports specifically developed for people with disabilities is available at Educational Services.
Entrance to the Royal Gardens. The entrance to the Gardens through the Court of Honor of the Royal Palace is barrier-free.
Entrance to the Royal Library .The entrance to the Library from Piazza Castello 191 is equipped with a wheelchair accessible fixed ramp and a mobile ramp, activated by the reception staff.
Entrance to Chiablese Hall. The access to temporary exhibitions, housed on the ground floor of Palazzo Chiablese, is barrier-free.
Entrance to the Sabauda Gallery and Museum of Antiquities. At the moment, visitors can only access the exhibition route from the Royal Gardens and it is barrier-free.
ACCESSIBILITY TO THE EXHIBITION ROUTE
The main floor of the Royal Palace is accessible by elevator directly from the ticket office (door measurements 75 cm). It is necessary to ask for assistance provided by the ticket office staff. From the Royal Gardens you can access the New Wing, which houses the Sabauda Gallery and the collections of the Museum of Antiquities, both of which are fully accessible by elevators (door measures 110 cm) and motorized platforms, activated by our staff. Kitchens, on the basement floor of the Royal Palace, and the King’s Apartment and Queen Helena’s Apartment on the ground floor are not currently wheelchair accessible. The exhibition rooms in the Royal Library’s Caveau are accessible thanks to platforms and freight elevators (door size 80 cm) under the assistance of our staff. No assistance or aids are needed to visit the Chiablese Hall, which spaces are fully accessible.
ACCESSIBILITY TO RESTROOMS
Toilets located along the exhibition route in the Sabauda Gallery, in the Museum of Antiquities, at Sala Chiablese, and in the Royal Library are wheelchair accessible, as are the services outside the museum route with entrance from the Court of Honor.